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Conditions of Use

Terms And Conditions

Please read the following Terms and Conditions of Use Carefully Before using this Website. All users of this site agree that access to and use of this site is subject to the following terms and conditions and other applicable law.

Copyright

The entire content included in this site, including but not limited to text, graphics, site design, logos, icons, images or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of WWW.IMPORTEDG.COM. The collective work includes works that are licensed to WWW. IMPORTEDG.COM. Copyright 2010, WWW. IMPORTEDG.COM ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. Any other use, including but not limited to the reproduction, distribution, display, modification, republishing, uploading, or transmission of the content of this site is strictly prohibited, unless authorized by WWW. IMPORTEDG.COM. You further agree not to change or delete any proprietary notices from materials downloaded from the site. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

Trademarks

All trademarks, service marks and trade names of WWW.IMPORTEDG.COM used in the site are trademarks or registered trademarks of WWW.IMPORTEDG.COM. The use of any trademark or service mark without the express written consent of IMPORTEDG.COM is strictly prohibited.

Warranty Disclaimer

This site and the materials and products on this site are provided as is. Many of the products on the site come with a manufacturer warranty. Warranties are not handled through IMPORTEDG.COM. If you are concerned with the warranty of a particular item, contact the manufacturer prior to purchasing the product. To the fullest extent permissible pursuant to applicable law, IMPORTEDG.COM disclaims all warranties, express or implied, including but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. IMPORTEDG.COM does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. IMPORTEDG.COM does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise.

Limitation of Liability

IMPORTEDG.COM expressly disclaims all warranties, express or implied, of any kind with respect to the sites or their use, including but not limited to merchantability and fitness for a particular purpose. WWW.IMPORTEDG.COM shall not be liable for any special or consequential damages that result from the use of or the inability to use, the materials on this site or the performance of the products, even if WWW.IMPORTEDG.COM has been advised of the possibility of such damages. You agree that this limitation of liability is comprehensive and applies to all damages of any kind, including without limitation direct, indirect, compensatory, special, incidental, punitive and consequential damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors

In the event a product is listed with an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, IMPORTEDG.COM shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, IMPORTEDG.COM shall issue a credit to your credit card account in the amount of the incorrect price.

Shipping

IMPORTEDG.COM uses the most reliable source for shipping, FedEX- for Imports. Most orders are ready for dispatch within 3-4 working (Mon-Fri) days upon confirming the payment. Under special circumstances, this time line may be increased due to special orders or inventory inconsistencies. Any damage or loss to packages that occur in route to customer destinations must be dealt with directly through the carrier. The carrier is the company which assumed responsibility upon pick up of a package from IMPORTEDG.COM facilities. IMPORTEDG.COM will help in assistance of resolution but is in no means held responsible. You must purchase shipping insurance for our customer support to file a claim with the shipping company. All transit times are based off carriers estimated delivery schedules. In cases such as extreme weather, holidays, and other unforeseen reasons, normal transit times may be affected. In the unfortunate case of these circumstances, the carrier nor IMPORTEDG.COM can be held responsible and thus cannot offer any type of compensation.

Returns

Thank you for shopping at IMPORTEDG.com. In the unfortunate event you need to return a product, please read our entire procedure so we can expedite your return. All returns must meet the following requirements.

  • Any item taken in for return must be brand new, factory sealed and unused.
  • There are no returns on any Paintballs or Special Order Items
  • Returns must be received within 30 DAYS of placing your order.

If your item is eligible for return, please call IMPORTEDG.com at +91 838 0077889 (M-F 10AM-5PM IST) for an RMA number. If a return is shipped back to IMPORTEDG.com with no RMA number, THE PACKAGE IS GUARANTEED TO BE REFUSED. When calling for your RMA number you will have the option of exchanging your existing item (if available), receiving a refund back to your account with a 15% restocking fee. Unfortunately all shipping charges are non refundable.

If you have received a wrong item with your order, please notify us immediately so we can get your item corrected. We will issue an RMA number and ask that you ship the wrong item back using standard ground service only. Please make sure to include the shipping receipt in your package. Once the return is received and processed, a credit will be issued to your account for the shipping reimbursement.

With the RMA number clearly written on the outside of the package, please send your return to:

importedg.com
238-A, 2nd Floor,
Empress Mall,
Behind Raman Science Center,
Sir Bezonji Mehta Road,
Nagpur - 440018.

Note: After receiving the article, returns take about 15 working (Mon-Fri) days for completion.

Manufacturers Contact Details:

IMPORTEDG.com has great working relationships and expedited procedures with all of our vendors in the rare instance that an item from your order has a problem. To resolve your problem in the timeliest fashion, we ask you contact the manufacturer direct for assistance. We have provided a list of technical support numbers for the majority of paintball gun and gear manufacturers (most of these are located in USA).

Azodin Paintball - 1-626-350-7000
Bob Long Direct - 1-209-293-4440
BT Paintball - 1-800-724-6822
Dye Precision - 1-858-536-5183
Empire Paintball - 1-800-724-6822
Gen X Global - 1-866-359-9248
Guerrilla Air - 1-847-640-8857
Halo Loaders - 1-800-724-6822
Invert Paintball - 1-800-724-6822
JT Sports - 1-800-724-6822
Kingman/Spyder Paintball - 1-888-546-4626
Luxe Paintball - 1-866-573-5893
Ninja Paintball - 1-877-646-5287
Planet Eclipse - 1-401-247-9061
Proto Paintball - 1-858-536-5183
Seventh Element - 1-716-568-7937
Sly Equipment - 1-949-200-7348
Tippmann Paintball - 1-800-533-4831
Valken Paintball - 1-866-978-2553
V-Force Paintball - 1-877-722-5590
Virtue Paintball - 1-631-617-5346
Warrior Paintball - 1-805-522-8700

Special Order

IMPORTEDG.COM sells many custom items which we label as SPECIAL ORDER items. These items are built to order and are built specifically for that customer to accommodate their request. All sales for SPECIAL ORDER items are final. IMPORTEDG.COM does not stock these items on hand and instead orders these items to be custom built the moment that an order is placed for that item. Because of this process, orders can take anywhere from 2-4 weeks until they are shipped out. There are no returns, cancellations, or refunds on any SPECIAL ORDER item. If a domestic order has a SPECIAL ORDER item along with regular items then the order will be split. All of the standard items will ship out right away and the SPECIAL ORDER item will be shipped separately once it arrives. For international customers, the entire order will be held until the SPECIAL ORDER item has arrived. If a SPECIAL ORDER item is defective then please contact the manufacturer directly for assistance. All SPECIAL ORDER items are covered by a manufacturer warranty.

Miscellaneous / Jurisdiction and Venue

Your use of this site shall be governed in all respects by the laws of the Nagpur Jurisdiction, Maharashtra, without regard to choice of law provisions. Convention on contracts for the imported sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of WWW.IMPORTEDG.COM products) shall be in the state or Civil courts located in Nagpur District. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of WWW.IMPORTEDG.COM products) must be commenced within one (1) month after the claim or cause of action arises. WWW.IMPORTEDG.COM failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. WWW.IMPORTEDG.COM may assign its rights and duties under this Agreement to any party at any time without notice to you.

Parental Liability

Parents may be held responsible for the online activities of your children.

Parents and guardians are fully liable for their minor's purchases made online.

Use of Site

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a WWW.IMPORTEDG.COM or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation and Response Disclaimer

WWW.IMPORTEDG.COM does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, WWW.IMPORTEDG.COM is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, WWW.IMPORTEDG.COM reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to WWW.IMPORTEDG.COM in its sole discretion.

Indemnification

You agree to indemnify, defend, and hold harmless WWW.IMPORTEDG.COM, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links

In an attempt to provide increased value to our visitors, WWW.IMPORTEDG.COM may link to sites operated by third parties. However, even if the third party is affiliated with WWW.IMPORTEDG.COM, WWW.IMPORTEDG.COM has no control over these linked sites, all of which have separate privacy and data collection practices, independent of WWW.IMPORTEDG.COM. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, WWW.IMPORTEDG.COM seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

Privacy Policy

What information do we collect?

  • We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature.
  • When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.
  • We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes.
  • Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our websites. Please refer to the "Do we use 'cookies'?" section below for information about cookies and how we use them.

How do we use your information?

We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To allow us to better service you in responding to your customer service requests.
  • To quickly process your transactions.
  • To administer a contest, promotion, survey or other site feature.
  • If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the "How can you opt-out, remove or modify information you have provided to us?" section below. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs and 'members-only' content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.

How do we protect visitor information?

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive information you supply is transmitted via Secure technology and then encrypted into our databases to be only accessed as stated above.

Do we use "cookies"?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.

Do we disclose the information we collect to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term "outside parties" does not include WWW.IMPORTEDG.COM. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

How can you opt-out, remove or modify information you have provided to us?

To modify your e-mail subscriptions, please let us know by modifying your preferences in the "My Account" section. Please note that due to email production schedules you may receive any emails already in production.

To delete all of your online account information from our database, sign into the "My Account" section of our site and remove your shipping addresses, billing addresses & payment information. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.

Third party links

In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).

Third party links

In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).

Changes to our policy

If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. This policy was last modified on January 31, 2012.

Questions and feedback

We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.

Online Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.

Your consent

By using our site, you consent to our privacy policy.